Assembly & Installation Policy

Last Updated: April 2026

At Pompidos LLC, we want your experience to be as easy and stress-free as possible — from the moment you place your order to the moment your product is fully set up. That's why we offer free professional assembly on eligible products, available across all 50 U.S. states, including Hawaii and Alaska, through our network of licensed third-party assembly contractors.

Do You Offer Assembly Services?

Yes. Free assembly support is available for all products in the following categories:

Gazebos & Pergolas
Swing Sets & Playsets
Riding Lawn Mowers
Portable Generators
Standby Generators

Every product in the above categories sold on pompidos.com is eligible — no exceptions. Assembly is performed by our network of licensed third-party assembly professionals.

Where Is Assembly Available?

Free assembly is available across all 50 U.S. states, including Hawaii and Alaska. There are no geographic restrictions — if you're in the United States, assembly support is available to you.

How to Request Assembly

Assembly is not automatically scheduled with your order and must be requested after purchase. After you receive your order, contact us to schedule your free assembly appointment:

✉ Email: Contact@pompidos.com
✆ Phone: +1 (903) 214-5003

Please have your order number ready and let us know which item you need assembled. We will connect you with a local assembly professional and coordinate a time that works for you.

What Does Assembly Include?

Where assembly support is available, our service includes putting together your product from start to finish, including:

Unboxing and inspection of all parts
Complete assembly according to the manufacturer's instructions
Verification that all components are properly secured
Basic functionality check after assembly
Removal of packaging materials upon request

Do Products Come With Assembly Instructions?

Yes. Every item sold by Pompidos LLC comes with clear assembly instructions. If you prefer to assemble the product yourself, the instructions will guide you step by step. Our team is also available to answer any questions you have during the process.

How Long Does Assembly Take?

Assembly time depends on the product. Smaller items may take 1–2 hours, while larger structures like gazebos and pergolas may take longer. When you contact us to schedule, we will give you an estimated timeframe for your specific product.

Is Assembly Really Free?

Yes — completely free. For all eligible products listed above, assembly is provided at no additional charge, nationwide. There are no hidden fees, no labor costs, and no surprises. Assembly is fulfilled through our network of licensed third-party professionals at zero cost to you.

Who Performs the Assembly?

Assembly is carried out by our network of vetted, licensed third-party assembly contractors. These are professional assembly technicians who specialize in the types of products we sell. Pompidos LLC coordinates the scheduling and covers all costs — you simply confirm a time that works for you.

What If My Product Arrives Damaged?

Please contact us before starting assembly if any parts are damaged or missing. We will send replacements at no cost to you. Do not attempt assembly with damaged or missing parts, as this could affect the safety and stability of the product.

Email us at Contact@pompidos.com with your order number and photos of the damage
We will ship replacement parts or resolve the issue as quickly as possible

Safety Notice

Please keep the following in mind for your safety and the safety of others:

Always follow the manufacturer's assembly instructions
Do not modify or alter any product after assembly
Before starting assembly, make sure the surface is level and stable
Large structures like pergolas and gazebos must be properly anchored according to local building codes
Keep children away from the assembly area during setup