Privacy Policy - Pompidos

Last Updated: March 2026

The website www.pompidos.com is run by Pompidos LLC ("we," "us," or "our"). When you visit our store or make a purchase, we collect, use, disclose, and protect your personal information as described in this Privacy Policy.

Section 1: Data We Gather

We collect information that you provide directly, as well as information that is automatically collected when you visit our website.

Information you provide:

Complete name, shipping and billing address
Phone number and email address
Payment details (securely processed; card information is not stored)
Order history and correspondence logs
Login information for your account (if you create one)

Information collected automatically:

IP address and type of browser
Time spent and pages viewed on our website
Operating system and device type
Search terms and referring URLs
Tracking technologies and cookies (see Section 7)

Section 2: How Your Data Is Used

We use the information we collect to:

Process and fulfill your orders
Send order confirmations, shipping updates, and tracking information
Respond to your inquiries and customer service requests
Process warranty claims, returns, and refunds
Prevent fraud and make sure our website is secure
Improve our products, services, and website
Send promotional emails only with your consent — you may unsubscribe at any time
Comply with applicable legal requirements

Section 3: Consent

How we get your permission: You give us your consent to collect and use your personal information when you provide it in order to complete a transaction, place an order, arrange delivery, or process a return.

How to withdraw consent: You can contact us at contact@pompidos.com or +1 (903) 214-5003 at any time to revoke your consent. Please be aware that we may not be able to offer you certain services if you withdraw your consent.

Section 4: Information Sharing

Your personal information is never sold, traded, or rented to third parties. We may share your information only in the following circumstances:

Service providers: Payment processors (Stripe, PayPal, Google Pay, Apple Pay, etc.), shipping companies (UPS, FedEx, freight companies), and email service providers — only as necessary to fulfill your order
Legal requirements: If required by law, court order, or government authority
Business transfers: In the event Pompidos LLC is acquired or merged, your information may be transferred to the new owner
Fraud prevention: To protect our rights and prevent fraudulent transactions

Section 5: Security of Payments

Stripe, PayPal, Google Pay, Apple Pay, and other safe, PCI-DSS-compliant payment gateways handle every transaction. Your complete credit card number is not kept on our servers. AES-256 encryption standards and SSL (Secure Socket Layer) technology are used to encrypt payment data.

We accept: Visa, Mastercard, American Express, Discover, PayPal, Google Pay, and Apple Pay.

Section 6: Retention of Data

We retain your personal data for as long as necessary to:

Maintain your order history and account records
Comply with our legal and tax obligations (typically seven years)
Resolve disputes and enforce our agreements

You can contact us at contact@pompidos.com at any time to request that your personal data be deleted. Subject to legal retention requirements, your request will be processed within 30 days.

Section 7: Tracking Technologies & Cookies

To improve your online experience, we employ cookies and related tracking technologies. Among them are:

Essential cookies: Needed for the website to operate (login sessions, shopping cart)
Analytics cookies: Help us understand how users interact with our website (Google Analytics)
Marketing cookies: Used to display relevant advertisements (Google Ads, AdRoll)
Preference cookies: Remember your preferences and settings

Your browser settings allow you to manage cookies. The functionality of the website may be impacted by disabling specific cookies.

Section 8: Third-Party Services

The following third-party services, each with its own privacy policy, are used by our website:

Google Analytics – Analysis of website traffic
AdRoll – Advertising and retargeting
Stripe / PayPal / Google Pay / Apple Pay – Payment processing
WooCommerce / WordPress – E-commerce platform
Trustindex / Google Reviews – Customer reviews
Gridinsoft / DMCA – Content protection and security

We encourage you to review the privacy policies of these third-party providers.

Section 9: Your Rights

You have the following rights as a customer with regard to your personal information:

Access: Get a copy of the personal information we have about you
Correction: Make a request to have incomplete or inaccurate data corrected
Deletion: Make a request to have your personal information deleted ("right to be forgotten")
Opt-out: Use the unsubscribe link in our emails to stop receiving marketing communications at any time
Portability: Request your data in a portable format

Section 10: Children's Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children. If you believe a child under 13 has provided us with personal information, please contact us immediately and we will promptly delete it.

Section 11: Security

To protect your personal data, we employ industry-standard security measures, including:

SSL encryption on all pages
AES-256 encryption for data storage
Payment processing that complies with PCI-DSS
Regular security monitoring and audits
DMCA protection for our content

We are committed to protecting your data using industry best practices. However, no method of transmission over the Internet is 100% secure.

Section 12: External Links

Links to external websites may be found on our website. The privacy policies of those websites are not our responsibility. Before providing any personal information, we advise you to review their privacy policies.

Section 13: Changes to This Policy

This privacy policy may be updated from time to time. The "Last Updated" date at the top of this page will be updated when we do. We urge you to periodically review this policy. You agree to the updated policy if you continue to use our website after it has been modified.

Section 14: US State Privacy Rights

Depending on the state in which you reside, you may have additional rights regarding your personal information under applicable state privacy laws.

California Residents (CCPA/CPRA): Under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), California residents have the right to: (1) know what personal information we collect, use, disclose, and sell; (2) request deletion of personal information; (3) opt-out of the sale or sharing of personal information; (4) correct inaccurate personal information; (5) limit the use and disclosure of sensitive personal information; and (6) non-discrimination for exercising these rights. We do not sell personal information as defined under CCPA. To exercise your rights, contact us at contact@pompidos.com.

Virginia Residents (CDPA): Under the Virginia Consumer Data Protection Act (CDPA), Virginia residents have the right to access, correct, delete, and obtain a copy of their personal data, and to opt-out of the processing of personal data for targeted advertising or the sale of personal data. To submit a request, contact us at contact@pompidos.com.

Colorado, Connecticut, Texas, and Other US State Residents: Residents of Colorado (CPA), Connecticut (CTDPA), Texas (TDPSA), and other states with applicable privacy laws may have similar rights to access, correct, delete, and opt-out of certain processing of their personal information. To exercise any applicable rights, please contact us at contact@pompidos.com.

We will respond to verifiable consumer requests within 45 days, with a possible 45-day extension when reasonably necessary. We will not discriminate against you for exercising any of your privacy rights.